Privacy POLICY

Updated on: August 18,  2023

At Crossing the Screen, we are committed to protect and respect your privacy. Below, we refer to the retained EU law version of the General Data Protection Regulation ((EU) 2016/679) (“UK-GDPR”) and the Data Protection Act 2018 (“DPA 2018”), and we outline how we collect and process your personal data, who we share it with and what rights and options you have in relation to your personal data. 

Who we are
Our website address is: https://www.crossingthescreen.com.
Crossing The Screen Film Festival is managed in the United Kingdom by Domeman Cinematic Enterprise, a private partnership based in 81 Langney Road, BN21 3QE, Eastbourne, East Sussex.

What personal data we collect and why we collect it
Data we hold about you may include:

– Communications with us (such as emails, Facebook, Twitter and Linkedin messages) and any information you send us via email.
– Photographs and videos that were taken during any edition of the Crossing the Screen Film Festival, including (and not limited to) screenings, collateral events, workshops, film tours and promotional activities.
– Details of any edition of Crossing the screen film festival performances and events you have attended, and purchases you have made. These may include information available through services we use to process bookings, donations and payments (such as PayPal).
– Details you gave to during the course of a workshop or event, in order for us to evaluate the success of the project (such as a questionnaire). Although we use this data just for evaluation purposes and we delete them as soon as they are no longer required.
– Your publicly available social media activity and interactions with Crossing The Screen (such as your Twitter handle, posts about us, and your location).

We collect and hold data about you in order to:

– Send you information about Crossing The Screen film festival and related events.
– Keep in touch with you for possible future collaborations.
– Personalise the communications you receive from us.
– Learn from your feedback, to develop our work and deliver experiences and events tailored to our audiences and participants
– Keep track of who has come to which Crossing the Screen film festival screenings, workshops and collateral events.

Cookies
By visiting our website, you consent to the use of cookies – files placed on your computer by a website to collect standard internet log data and learn about the behaviour of visitors. For more information about cookies, including how to turn them off, visit www.aboutcookies.org.

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Analytics
We use Google Analytics to collect basic log information and details of what visitors do on our website, as well as information provided by your computer, like your browser type. This data is anonymised and we will never attempt to find out the identities of those visiting our website.

How long we retain your data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data
If you have an account on this website, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

We want to make sure that the data we hold about you is accurate and up to date, and you can ask us to correct or remove information you think is inaccurate. You also have the right to ask us to ‘forget’ you, by erasing the data we hold about you as far as reasonably possible. If you would like us to do this, please get in touch on info(at)crossingthescreen.com.

You have also the legal right to request a copy of the data that we hold about you. If you would like a copy of some or all of the information we hold about you, please get in touch with us using the above email address.

Where we send your data
Visitor comments may be checked through an automated spam detection service.

Additional information
We use a third-party provider, MailChimp, to deliver our newsletters. Through this, we gather anonymous statistics about email opening and clicks.
We may communicate with you about ourselves and our (or partners) events. We will usually only do this if you tell us we can, for example by joining our mailing list. If you aren’t on our mailing list, but you have previously attended or enquired about an event or workshop, we may get in touch about similar projects we think you’ll want to know about.

You have the right to tell us to stop contacting you for marketing purposes. If you want to opt out, just email info(at)crossingthescreen.com to let us know, or click ‘unsubscribe’ within the email we have sent you via MailChimp

How we protect your data
To protect your privacy, we make sure your data is kept securely and access is restricted to appropriately trained staff who need to use it for the processes outlined in this policy. We will keep and process your data only for long enough to fulfil the purpose we collected it for. After that point, we will dispose of in a secure manner.

We will never sell your data, but it may be processed by limited third parties in the course of achieving the purposes listed above. Third parties that may process your data for us include payment platforms, venues who need the names of bookers, ticket sites, and companies who store our data.

Some of our suppliers run their operations outside the European Economic Area (EEA). This means they may not be subject to same data protection laws as companies based in the UK, but we will take steps to make sure they provide a level of protection which meets the requirements of UK data protection law.
We may share information about you with law enforcement agencies and other organisations or individuals if we are required to by law.